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Google Drive thinks ff ver 103 is outdated

  • 4 replies
  • 0 have this problem
  • 1 view
  • Last reply by GammaP

GammaP
GammaP
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Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes

Hello ! I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1 hash is a single decimal digit above. On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/ This website says my ff version is 45. I wonder where did they get this number from .... ! So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ). Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site. Same behaviour seen in ff safe mode when all extensions are disabled. What do I do to access the Google Drive page? Thank you. -Gamma Edit : typoes

Modified by GammaP

Chosen solution

The System Details show a Firefox 45.0 user agent:

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0

See:

Read this answer in context 👍 2

All Replies (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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At home or work? Personal or work computer? VPN? The site works for me. see screenshot

GammaP
GammaP Question owner
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jonzn4SUSE said
At home or work? Personal or work computer? VPN? The site works for me. see screenshot

Hi, Thanks for your inputs. I am at home ( in UK ) on personal account. I have a VPN on my router. Its exit node is in London. Google Drive worked for me till ff ver 101. But after that the website says it's ff 45 !

I guess I set up some privacy or security flag unknowingly .... ?

Thank you.

-Gamma

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

The System Details show a Firefox 45.0 user agent:

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0

See:

GammaP
GammaP Question owner
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cor-el said
The System Details show a Firefox 45.0 user agent:
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Firefox/45.0
See:

Hi cor-el,

Thank you for pointing out the solution. I followed the steps in first link above and found that the default useragent set to ff 45. I wonder who did that! Shouldn't Mozilla Maintenance Services take care of it?

Anyways, I just deleted the row and restarted the ff. 'Custom UserAgent String' extension somehow forced Google Drive to misread current ff version ( 103 ). So I disabled that extension and GD is back. Yay.

Thank you for your precise solution. :-)

-Gamma

Edit : Typo

Modified by GammaP