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Thunderbird issue with expired e-mail address

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  • Last reply by Mark Lang

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How do I prevent an e-mail account in Thunderbird 91.13.0 from checking with server for new e-mails short of deleting the account?

How do I prevent an e-mail account in Thunderbird 91.13.0 from checking with server for new e-mails short of deleting the account?

Chosen solution

You want to uncheck all 3 boxes for downloading, including the one for immediate notification. When I did that on an old account, it did not try to contact the server. However, the suggestion to move emails to local folders is a good permanent solution.

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If you look under Tools > Account Settings. Open the Server Settings page for the account you want to stop downloading. Uncheck all the options to download at startup or at different intervals.

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I had already tried this. Problem still continues. I have unchecked both "at startup" and interval options.

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If the email account is no longer valid, you could just copy the message folders to Local Folders and delete the account .

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Chosen Solution

You want to uncheck all 3 boxes for downloading, including the one for immediate notification. When I did that on an old account, it did not try to contact the server. However, the suggestion to move emails to local folders is a good permanent solution.