This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

latest update not working well

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

The automatic update that was pushed out yesterday keeps crashing/freezing. How do we let the powers that be know this to fix it? Thanks Jeff

The automatic update that was pushed out yesterday keeps crashing/freezing. How do we let the powers that be know this to fix it? Thanks Jeff

All Replies (1)

more options

If it crashes you will have crash ids that someone can look at. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports