This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync Errors on Desktop - Passwords do not Sync & Unsuccessful Pairing on Desktop

  • 1 reply
  • 0 have this problem
  • 35 views
  • Last reply by cor-el

SagarLRawal
SagarLRawal
more options

Hi,

For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my desktop version, and when I try to sync my mobile phone to my desktop there is a permanent error. I have downloaded about sync and it also shows multiple errors with my Sync.

Hi, For some reason my desktop browser version of firefox does not sync passwords with my mobile and other versions of firefox. There are NO passwords saved on my desktop version, and when I try to sync my mobile phone to my desktop there is a permanent error. I have downloaded about sync and it also shows multiple errors with my Sync.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastesite (pastebin doesn't like sync logs) if you can't post the content of the file in a reply.

Can you connect directly via the email address and password  ?