This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

retrieving wrongly deleted emails

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by david

more options

I had to re install windows and installed thunderbird again. I waited for 13000 emails to download and made folders for the ones I wanted to keep and stored them there. Then deleted all the emails left. I then discovered that I had only stored shortcuts to the emails I wanted to keep and had now deleted all my emails. Can I retrieve them?

I had to re install windows and installed thunderbird again. I waited for 13000 emails to download and made folders for the ones I wanted to keep and stored them there. Then deleted all the emails left. I then discovered that I had only stored shortcuts to the emails I wanted to keep and had now deleted all my emails. Can I retrieve them?

All Replies (1)

more options

Check your account online. If the messages are still there, then you can retrieve them.