Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

password

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by david

more options

I use thunderbird for many years. My email address there: boris@furlender.com, but now I am using a different computer in a different place and I do not have access to my old computer. I download thunderbird, but forget my password. My tools and options in my new installed thunderbird do not allow me to retrieve my password. Please help me!

I use thunderbird for many years. My email address there: boris@furlender.com, but now I am using a different computer in a different place and I do not have access to my old computer. I download thunderbird, but forget my password. My tools and options in my new installed thunderbird do not allow me to retrieve my password. Please help me!

All Replies (1)

more options

In your situation, you would need to get your password from your email host provider. All Thunderbird does is store what you give it.