This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mail.com, Firefox conflict

lyounghhs
lyounghhs
more options

I just signed up for Mail.com and created a new email account there. When I first used it, I received a message (not an email) that I am not using the most current Firefox, and I need to download the most current Firefox. However, Firefox's update function says I am current. Now, I am concerned that Mail.com is not reliable or safe, although it is promoted by Firefox. Can you clear this up?

I just signed up for Mail.com and created a new email account there. When I first used it, I received a message (not an email) that I am not using the most current Firefox, and I need to download the most current Firefox. However, Firefox's update function says I am current. Now, I am concerned that Mail.com is not reliable or safe, although it is promoted by Firefox. Can you clear this up?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This is sleazy. It looks like they are lying to you (first screenshot) to get you to install their MailCheck program (second screenshot). WTF.

Their email service might be perfectly fine -- I don't know -- but they need to clean up their act on their marketing game.

Edit: I reported it at https://www.mozilla.org/en-US/about/legal/defend-mozilla-trademarks/

Modified by jscher2000 - Support Volunteer