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Favourite sites have diasappeared from homepage.

  • 2 replies
  • 0 have this problem
  • 4 views
  • Last reply by pmartin17

pmartin17
pmartin17
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I returned from holiday yesterday and could not access any of the favourite sites on my homepage. Only the outline of each tile is present on screen, but the rest of the tiles are empty and nothing happens when you click them. I have checked the settings and can change the number of rows of blank tiles shown, but not add any content. What could have happened? I was not there to make any changes to my system.

I returned from holiday yesterday and could not access any of the favourite sites on my homepage. Only the outline of each tile is present on screen, but the rest of the tiles are empty and nothing happens when you click them. I have checked the settings and can change the number of rows of blank tiles shown, but not add any content. What could have happened? I was not there to make any changes to my system.
Attached screenshots

Chosen solution

Thanks Terry, but as far as I know all my homepage settings are and always were correct. I was out yesterday, but when I logged on this morning all the icons were back and working normally. I'd tried restarting on Saturday, but this made no difference. So no idea what caused it or why it resolved itself, but everything's working now!

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All Replies (2)

Terry
Terry
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These support articles may help.

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page https://support.mozilla.org/en-US/kb/customize-your-new-tab-page

pmartin17
pmartin17 Question owner
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Chosen Solution

Thanks Terry, but as far as I know all my homepage settings are and always were correct. I was out yesterday, but when I logged on this morning all the icons were back and working normally. I'd tried restarting on Saturday, but this made no difference. So no idea what caused it or why it resolved itself, but everything's working now!