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Thunderbird asking to update email from disabled account

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  • Last reply by david

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Windows 10 21H2, Thunderbird 102.3.3 In Thunderbird I have disabled check of email from 1 account. On startup of Thunderbird it correctly ignores that account checking. However on each subsequent rechecking of email accounts (ie updating) Thunderbird then includes the disabled account checking in its sequence and asks for me to put in its password. Thunderbird fails to ignore the disabled account. Please update Thunderbird to enable suppression of disabled email accounts on each re-scan after the first one.

Windows 10 21H2, Thunderbird 102.3.3 In Thunderbird I have disabled check of email from 1 account. On startup of Thunderbird it correctly ignores that account checking. However on each subsequent rechecking of email accounts (ie updating) Thunderbird then includes the disabled account checking in its sequence and asks for me to put in its password. Thunderbird fails to ignore the disabled account. Please update Thunderbird to enable suppression of disabled email accounts on each re-scan after the first one.

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