This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Refund

SWT
SWT
more options

Information about not being to send Information on dispute for refund.

Information about not being to send Information on dispute for refund.
Attached screenshots

All Replies (3)

Jason Evangelho
Jason Evangelho
more options

Hi SWT, I don't understand the exact problem you're having. Can I assume you want a refund on your donation? Have you tried contacting the DonorCare team at give@thunderbird.net?

SWT
SWT Question owner
more options

I have. They requested information but it gets returned as "undeliverable". I need email address to submit my digital receipts.

Jason Evangelho
Jason Evangelho
more options

Please reach out directly to alana@mozillafoundation.org and/or mia@mozillafoundation.org.