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Issue updating Thunderbird

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  • Last reply by jenbrown1

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Hi! I downloaded the new 102.0 version of Thunderbird but then my Inbox for my main account and one of my email accounts wouldn't load. I uninstalled the update and installed 78.14.0. Same problem. The inbox and trash are inaccessible. I know the account info is all there because I see it under account settings. I have Thunderbird installed on my laptop and all the settings are the same. Does anyone know how to get my inbox back? Thanks!

Hi! I downloaded the new 102.0 version of Thunderbird but then my Inbox for my main account and one of my email accounts wouldn't load. I uninstalled the update and installed 78.14.0. Same problem. The inbox and trash are inaccessible. I know the account info is all there because I see it under account settings. I have Thunderbird installed on my laptop and all the settings are the same. Does anyone know how to get my inbox back? Thanks!

Chosen solution

I don't know what you mean by the statement "My email account wouldn't load." To fix this, I encourage you to use 102, as otherwise you will be facing an upgrade later.

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Chosen Solution

I don't know what you mean by the statement "My email account wouldn't load." To fix this, I encourage you to use 102, as otherwise you will be facing an upgrade later.

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Upgraded to the latest version again and the problem fixed itself! Thanks!