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Unable to add second email address

  • 2 replies
  • 1 has this problem
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  • Last reply by djones948

djones948
djones948
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My wife and I each have email accounts associated with ATT and Yahoo. They both are sbcglobal.net domains. I have successfully added my address to Thunderbird, but I'm having trouble adding my wife's. When I enter the address and password, I get "Configuration found...". But, when TB tries to access server, I get "Unable to login to server...". Help please.

My wife and I each have email accounts associated with ATT and Yahoo. They both are sbcglobal.net domains. I have successfully added my address to Thunderbird, but I'm having trouble adding my wife's. When I enter the address and password, I get "Configuration found...". But, when TB tries to access server, I get "Unable to login to server...". Help please.
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Chosen solution

Are you using a secure mail key in TB instead of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Are you using a secure mail key in TB instead of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

djones948
djones948 Question owner
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Email address added. Thank you!!