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Mandatory donations

  • 2 replies
  • 0 have this problem
  • 16 views
  • Last reply by Wayne Mery

bigbuckolas
bigbuckolas
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Hello,

My elderly parents have been using Thunderbird's free services for some years now.

Lately, they say they have been unable to send emails unless they make a donation. They can still receive emails but not send them.

Is this possible?

They say they get messages that they need to donate. These messages are possibly from pop-up windows (I don't think from emails).

Please advise.

Thanks

Steve Longhurst

Hello, My elderly parents have been using Thunderbird's free services for some years now. Lately, they say they have been unable to send emails unless they make a donation. They can still receive emails but not send them. Is this possible? They say they get messages that they need to donate. These messages are possibly from pop-up windows (I don't think from emails). Please advise. Thanks Steve Longhurst

All Replies (2)

david
david
  • Top 10 Contributor
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I don't know what they're seeing, but Thunderbird is free for everyone to use. From your post, it appears they have a problem in how their email account is set up. If they post that information here, someone may be able to assist them in being able to send emails.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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screen shots are best