This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Webpage does not open on Firefox

more options

The webpage https://jcr.clarivate.com/ does not open on Firefox. However, it works fine in both Safari and Chromium. Any idea what may be happening?

Thanks in advance for any help!

The webpage https://jcr.clarivate.com/ does not open on Firefox. However, it works fine in both Safari and Chromium. Any idea what may be happening? Thanks in advance for any help!

All Replies (1)

more options

Hola Este es el foro en Español, veo que en la consola del Firefox marca un error y un par de advertencias: Falló la carga de <script> con fuente “https://cdn.pendo.io/agent/static/a8300038-e692-48bf-7178-9143b04518a3/pendo.js”. home:1:1 Falló la carga de <script> con fuente “https://cdn.cookielaw.org/consent/9ee98d47-af70-4974-bff3-8c0ea48db8a2/OtAutoBlock.js”. home:1:1 ERROR undefined main.11d28c66976ae9b4.js:1:332489 undefined main.11d28c66976ae9b4.js:1:67928

Pero deshabilitando el bloqueador de propaganda (ublock o ADBlock) la pagina carga correctamente, prueba lo mismo, en caso de solucionarse el problema por favor marcar la consulta como resuelta para que sirva a otros usuarios. Gracias