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SMTP fails using pop other mail progams can send

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by dmur309

dmur309
dmur309
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I can receive emails using Spectrum but now cannot send. Other email programs can send just fine. This just happened today.

I can receive emails using Spectrum but now cannot send. Other email programs can send just fine. This just happened today.
Attached screenshots

Chosen solution

Just solved the problem with Thunderbird receiving but not sending messages with multiple accounts with Charter mail server: Goto TOOLS>Settings>Account Settings> select Outgoing Server (SMTP) Click ADD In Server Name enter: smtp.charter.net Change PORT to 25 Enter FULL email address in User Name (my accounts only had the user name not full address) Click OK Select the account just added and click set DEFAULT. CLOSE Open Thunderbird and send a message from the address just setup. Do the above procedure for each address with Charter. This worked for me.

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All Replies (4)

david
david
  • Top 10 Contributor
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Please post the settings for the account that the other email programs are using. That may help. Screenshots of actual settings are preferred.

dmur309
dmur309 Question owner
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Attached is the server settings from my GMX mail account. I cannot get my Charter/Spectrum server to reveal any information about my pop3 four email accounts I've had with them for years. To set up an account with Charter/Spectrum they now only give instructions to set up an IMAP account. Did some research and the second attachment does show Charter SMTP settings. Info is not from Charter/Spectrum and may be outdated. Those are the pop3 settings when I configured my email addresses with Charter. Now I can't send only receive email with Thunderbird.

david
david
  • Top 10 Contributor
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This site has different settings and may help: https://ispsettings.co/charter-spectrum/

dmur309
dmur309 Question owner
more options

Chosen Solution

Just solved the problem with Thunderbird receiving but not sending messages with multiple accounts with Charter mail server: Goto TOOLS>Settings>Account Settings> select Outgoing Server (SMTP) Click ADD In Server Name enter: smtp.charter.net Change PORT to 25 Enter FULL email address in User Name (my accounts only had the user name not full address) Click OK Select the account just added and click set DEFAULT. CLOSE Open Thunderbird and send a message from the address just setup. Do the above procedure for each address with Charter. This worked for me.