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My btinternet imap account is not showing the Spam folder

  • 3 replies
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  • Last reply by david

LintonS
LintonS
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I have go in to my BT email (btinternet) account online to view/empty my Span content, because my Thunderbird imap account does not show Spam. Help needed please.

I have go in to my BT email (btinternet) account online to view/empty my Span content, because my Thunderbird imap account does not show Spam. Help needed please.

Chosen solution

Try highlighting account in left folder pane, rightclick and select 'subscribe' to see if Spam folder is ticked.

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All Replies (3)

david
david
  • Top 10 Contributor
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Chosen Solution

Try highlighting account in left folder pane, rightclick and select 'subscribe' to see if Spam folder is ticked.

LintonS
LintonS Question owner
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Thank you David, all sorted now :))

david
david
  • Top 10 Contributor
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You're very welcome.