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Erased bookmarks and browser history

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Dropa

DaveTbongo
DaveTbongo
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I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc.

Can i still get back that information?

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc. Can i still get back that information?

All Replies (1)

Dropa
Dropa
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If there is no synced device to backup or get the data from everything is gone since doing complete reinstall macOS or Windows O/S everything is gone. Unless they somehow backup your drive but sounds like they didn't do that even. So without a synced device to fall back to the fault lies with Apple support to take the compliant to.

Modified by James