This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird v102.5.0 not syncing with Gmail

  • 6 replies
  • 0 have this problem
  • 2 views
  • Last reply by jennex

more options

I use Thunderbird v102.5.1 with my gmail addy to manage my mail, contacts and calendar. I've got Thunderbird setup the way I want it and when I imported my mail - it didn't properly import the folders (labels?) and it's a MESS! I want to use Thunderbird to organize my mail and have already spent hours doing so - only to realize gmail on the web is not reflecting the folder creations or sorting that I'm doing in Thunderbird.

Is there any way I can force the webmail to grab the folders/sorting I've done in Thunderbird so they're both the same?

Thank you!

I use Thunderbird v102.5.1 with my gmail addy to manage my mail, contacts and calendar. I've got Thunderbird setup the way I want it and when I imported my mail - it didn't properly import the folders (labels?) and it's a MESS! I want to use Thunderbird to organize my mail and have already spent hours doing so - only to realize gmail on the web is not reflecting the folder creations or sorting that I'm doing in Thunderbird. Is there any way I can force the webmail to grab the folders/sorting I've done in Thunderbird so they're both the same? Thank you!

All Replies (6)

more options

My suggestion is to first get Thunderbird working to support Gmail's structure. Once that is stable, you can experiment with changes.

more options

How do I do that?

more options

Remove the folders and sorting that you say aren't working with Gmail.

more options

When I originally setup Thunderbird and imported the mail - it didn't import the folders/labels and sort the mail. I tried adding the account again and it still isn't importing the labels. No filters are setup in Tbird. Just manual sorting. I don't see how removing the folders and sorting would fix this? I'm wondering if there's an add-on or some way that I have Thunderbird configured incorrectly (I'm using IMAP - should I try POP?) to solve the issue?

more options

Maybe it will help if you describe what happened when you set up your gmail account. If it didn't show folders, what did it show?

more options

When I first setup Thunderbird - it imported the mail just fine. Then I went about sorting email into the existing labels (that appear as folders in Tbird). I sorted a bunch of stuff - deleting folders and adding new ones. I didn't think to check the web gmail to see if the changes were being reflected there. Now that I've spent hours sorting stuff in Tbird - none of those changes are reflected in the web gmail. What's weird is why/how it imported everything correctly but now isn't mirroring the Tbird changes in the web app.

So I'm wondering if there's a way (extension perhaps?) that I can force the sorting I've done in Tbird to the web gmail. *fingers crossed*

I have about 50 folders and about 20,000 emails sorted into them. This is a big job and moving everything back into my inbox and starting from scratch will be a LOT of work. Just hoping for a work around to save myself hours of sorting.

Modified by jennex