This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird emails will not download from my Bigpond provider

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by david

more options

I am using Windows 11 and have just upgraded Thunderbird to version 102.6 x 64 bit version and emails will not download. There is an error message that comes up "UID FETCH failed" every time I try. This is of 13th December 2022. Apple iPads are downloading with no problems.

I am using Windows 11 and have just upgraded Thunderbird to version 102.6 x 64 bit version and emails will not download. There is an error message that comes up "UID FETCH failed" every time I try. This is of 13th December 2022. Apple iPads are downloading with no problems.

All Replies (1)

more options

Another bigpond user posted the same question. My reply was: This is a server error and email host should be notified. You might get by this by exiting thunderbird, deleting (or renaming) the inbox (INBOX and INBOX.msf) and restarting thunderbird.