This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can No Longer Copy and Paste in Outlook Email When Using Firefox Browser

pnewman1234
pnewman1234
more options

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I have no issues copying your question to the body of an email in outlook. see screenshot

Did you try with Firefox in Safe Mode? -https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

What security software are you running? Did you get Firefox from the web or MS store?

sugarmarc
sugarmarc
more options

MODERATOR NOTE:

Recommendations to flip dom.events.testing.asyncClipboard to true are a fundamentally bad idea. This pref was meant for automated testing, and bypasses all security/permission checks on clipboard access.

If you toggle this pref, any site has full access to your clipboard all the time without asking you or you even noticing so we suggest that you do not touch that pref.


Had the same problem with firefox and outlook web.

My solution was: 

   open "about:config" in firefox (type it in the webadress line and hit enter)

   accept the risk in the pop up

   type "clipboard" in the search line

   change the following settings (as shown in the image attachment) from false to true (klick on false)

   restart firefox (close it & open it again)

Modified by Paul

Cleveland Muse
Cleveland Muse
more options

This is ridiculous, not being able to cut and paste in Outlook online. I use a MAC computer. This has made my business life a real PITA. Firefox needs to correct this immediately. Don't fix what is not broke.