Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to cancel relay subscription

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Paul

more options

I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are ALL WRONG or INACCURATE. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are '''''ALL WRONG or INACCURATE'''''. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

All Replies (3)

more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

more options

Thank you Paul. I have submitted a request; we'll see how responsive they are ...

more options

Thank you for letting us know, they should be able to help you.