This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Passsword

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by Terry

mistyowens911
mistyowens911
more options

When I try and sign in it is asking for a primary password and I dont know what it would be or where to find it and change it

When I try and sign in it is asking for a primary password and I dont know what it would be or where to find it and change it

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Do you have this checked? see screenshot

Terry
Terry
more options

This article may help.

https://support.mozilla.org/en-US/kb/use-primary-password-protect-stored-logins