Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google Chat sync

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Matt

SenileOtaku
SenileOtaku
more options

Looking at my sync settings on a GMail account, I see under the [Gmail] folders it has "Chats" listed. Looking at what it has in the folder (I set it to sync locally) all I see is a long list of messages from chatsupport@bot.talk.google.com, all dated from 2013 (plus one message from an old 10 year old work google account). Checking the GMail website, I see a number of Chat messages from 2020 and 2021 but none of those Google bot messages from 2013. Is this item supposed to be syncing down the messages I have on my GMail account? If not, what are these messages. I even tried closing Thunderbird and removing the Chats and Chats.msf files, but the next sync just brought the chatsupport messages back down.

It's not really a big issue if it doesn't actually sync them (it could be handy, but not critical). However, if it IS supposed to work I would put in a BZ for it. Otherwise I'll just uncheck it and ignore it.

Looking at my sync settings on a GMail account, I see under the [Gmail] folders it has "Chats" listed. Looking at what it has in the folder (I set it to sync locally) all I see is a long list of messages from chatsupport@bot.talk.google.com, all dated from 2013 (plus one message from an old 10 year old work google account). Checking the GMail website, I see a number of Chat messages from 2020 and 2021 but none of those Google bot messages from 2013. Is this item supposed to be syncing down the messages I have on my GMail account? If not, what are these messages. I even tried closing Thunderbird and removing the Chats and Chats.msf files, but the next sync just brought the chatsupport messages back down. It's not really a big issue if it doesn't actually sync them (it could be handy, but not critical). However, if it IS supposed to work I would put in a BZ for it. Otherwise I'll just uncheck it and ignore it.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I think your older message will be from google chat. The newer from google hangouts which is not synced anywhere. But I am largely guessing.