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Saving emails - program will not go back far enough to save/migrate emails

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  • Last reply by david

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Hi

I thought the idea of your Thunderbird program was amazing and I really want to donate for something I would use. But the software is not serving the purpose I need it for. What I can't do is get ALL my emails migrated/downloaded to my PC. The program goes back a year or 2 and I need it to get everything going back 12 years in my inbox (to get a specific email address that goes back that far & I don't need all the emails going back that far).

How do I pull some levers/push some buttons to make your software do what I need to be done?

Thanks Dave

Hi I thought the idea of your Thunderbird program was amazing and I really want to donate for something I would use. But the software is not serving the purpose I need it for. What I can't do is get ALL my emails migrated/downloaded to my PC. The program goes back a year or 2 and I need it to get everything going back 12 years in my inbox (to get a specific email address that goes back that far & I don't need all the emails going back that far). How do I pull some levers/push some buttons to make your software do what I need to be done? Thanks Dave

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I presume this is an IMAP account. Have you tried File>offline>Downloadsync?