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Access Denied

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

hshankla
hshankla
more options

On several sites, e.g. Lowes and Kroger, I receive the message: Access Denied You don't have permission to access "http://www.lowes.com/store/" on this server. Reference #18.56ed0117.1676583603.8ee0aa7. I have to clear cookies and cache each time I do a search within a particular site so this is not a solution. I don't have this problem using the Edge browser.

On several sites, e.g. Lowes and Kroger, I receive the message: Access Denied You don't have permission to access "http://www.lowes.com/store/" on this server. Reference #18.56ed0117.1676583603.8ee0aa7. I have to clear cookies and cache each time I do a search within a particular site so this is not a solution. I don't have this problem using the Edge browser.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN then try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network: Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Options/Preferences) to see if that fixes it.

I've seen cases where having enabled "Resist Fingerprinting" was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work then you can try "Forget About This Site" in the right-click context menu of an history item.