This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Retrieve bookmarks and passwords from a dead computer

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by James

Lynn Patten
Lynn Patten
more options

I need to retrieve bookmarks and passwords on another computer I have that is dead in the water -- no power and it will not recharge.

I need to retrieve bookmarks and passwords on another computer I have that is dead in the water -- no power and it will not recharge.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

If you can put the HDD from the old system in a enclosure or a sata to usb connection you can then try mount hdd on new system and recover stuff from your old Profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Note, make sure you can view hidden folders and files in the file manager you use.


Dropa said
Mac ... to another mac

Not sure why you mention Mac (macOS) when the OP never did and posted with a Win10 system.