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HTML5 video file not found

  • 2 replies
  • 3 have this problem
  • 21 views
  • Last reply by Terry

Carrick
Carrick
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Since updating to version 110 I have been getting an HTML5 video file not found error on some websites that were working perfectly fine before. Troubleshooting mode and clearing cache/cookies does not fix the issue, and the websites work fine in other browsers.

Since updating to version 110 I have been getting an HTML5 video file not found error on some websites that were working perfectly fine before. Troubleshooting mode and clearing cache/cookies does not fix the issue, and the websites work fine in other browsers.

All Replies (2)

Dropa
Dropa
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Your going to have to provide the URL sites that are having errors and screenshot of the errors for anyone to know what your doing to know what the issue is?

Terry
Terry
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One of these articles may help.

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

or : https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-happens-in-troubleshoot-mode