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Notification tile of Firefox app is not disappear even the app exit from background. --bugid: 5257060

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  • Last reply by Paul

wenting Hou
wenting Hou
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issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0.1 Device, Model, Android ,OS: OPPO (New Tablet,not released), Android 13.0, OS 13.1 (Google pixelT also have this issue ) Recurrence rate: 10/10 Expected impact: All Android users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 Open Firefox app > Play YouTube video > Clear the app from background > Observe the issue

Actual Result:Notification tile of Firefox app is not disappear even the app exit from background. Expected Result:Notification tile of Firefox app should disappear when the app exit from background.

Analysis from our engineers: All Android devices are experiencing issues, and analysis confirms app issues.

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1vvuV2Wfx-Vv6u4VWWxpfb9uZ7JZ1pAxn?usp=share_link

Looking forward to your reply.

issue information: Title:Notification tile of Firefox app is not disappear even the app exit from background Package name: org.mozilla.firefox Build number/version: 110.0.1 Device, Model, Android ,OS: OPPO (New Tablet,not released), Android 13.0, OS 13.1 (Google pixelT also have this issue ) Recurrence rate: 10/10 Expected impact: All Android users will be affected. Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 Open Firefox app > Play YouTube video > Clear the app from background > Observe the issue Actual Result:Notification tile of Firefox app is not disappear even the app exit from background. Expected Result:Notification tile of Firefox app should disappear when the app exit from background. Analysis from our engineers: All Android devices are experiencing issues, and analysis confirms app issues. Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1vvuV2Wfx-Vv6u4VWWxpfb9uZ7JZ1pAxn?usp=share_link Looking forward to your reply.

All Replies (3)

Paul
Paul
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Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to you can file a bug report. See File a bug report or feature request for Mozilla products for details.

wenting Hou
wenting Hou Question owner
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Hi Paul,

Thank you for reaching out ! I will try to get help from Mozilla employees or developers !

Thanks again !

Paul
Paul
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No problem, happy to help.