This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adding address from address book to template

  • 2 replies
  • 0 have this problem
  • 24 views
  • Last reply by kidzrback

kidzrback
kidzrback
more options

I asked this a couple of years ago and got a solution that worked. "This must be easy to do but I can't find an answer. I have a template, I open the template, how to I add an address from the address book to send the message. All my searches give answers on how to save templates and how to open a template, but not an answer on this question." Solution: Try opening the compose window and then use the view menu. Or press F9. Either will work.

This worked great until one of the latest updates and now I don't have the address book on the side menu and I'm back to the same problem of NOT being able to select an address from the address book to add to a template email.

I asked this a couple of years ago and got a solution that worked. "This must be easy to do but I can't find an answer. I have a template, I open the template, how to I add an address from the address book to send the message. All my searches give answers on how to save templates and how to open a template, but not an answer on this question." Solution: Try opening the compose window and then use the view menu. Or press F9. Either will work. This worked great until one of the latest updates and now I don't have the address book on the side menu and I'm back to the same problem of NOT being able to select an address from the address book to add to a template email.

Chosen solution

You never said what version you are using. In 102, pressing F9 in compose window works.

Read this answer in context 👍 0

All Replies (2)

david
david
  • Top 10 Contributor
more options

Chosen Solution

You never said what version you are using. In 102, pressing F9 in compose window works.

kidzrback
kidzrback Question owner
more options

david said
You never said what version you are using. In 102, pressing F9 in compose window works.

That worked, thanks. I used to have the address book frame always visible until one of the latest updates when it disappeared on me. Now it seems to be back to normal. I was hitting F9 without being in the compose menu.

This is a note to developers. When you select an address from the address book, you have 'Write' to compose a new message. Can you not have 'Write from Template' then select a template? To take it one step further, if there a no active templates then the option cold be greyed out or not there at all.