We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 102.8 when I open an email (in a new window by double clicking), it automatically opens a second window in 'write mode'.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cnicolds

sumelia
sumelia
more options

I recently upgraded to Mozilla Thunderbird 102.8 Since then when I open an email (in a new window by double clicking), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'.

It sets up an email reply to be sent to myself.

Clearly this is NOT what I want.

I recently upgraded to Mozilla Thunderbird 102.8 Since then when I open an email (in a new window by double clicking), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'. It sets up an email reply to be sent to myself. Clearly this is NOT what I want.

Modified by Wayne Mery

All Replies (1)

cnicolds
cnicolds
more options

I am having this same problem. Did you find a solution?