This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I open exported TB emails when I have bought a new PC?

stefan.andersson14
stefan.andersson14
more options

Hi!

I´ve bought a new PC. Now I need to access emails exported through EML from TB to a Folder outside TB. The relevant Folder is visible in my new PC. All separate emails are visible onscreen, but when I click on an email it doesn´t open. Instead, I am asked to open a new account. TB is not a listed option, only Outlook, Hotmail, Yahoo, iCloud and others, such as "other account POP IMAP".

I am not well versed in these TB matters.

Can I access exported emails? If so, how?

Are my exported emails still accessible as emails?

Should I have alerted the technician about this before he transferred my info to my new PC?

Many thanks in advance for all help!

Best, Stefan Andersson

Hi! I´ve bought a new PC. Now I need to access emails exported through EML from TB to a Folder outside TB. The relevant Folder is visible in my new PC. All separate emails are visible onscreen, but when I click on an email it doesn´t open. Instead, I am asked to open a new account. TB is not a listed option, only Outlook, Hotmail, Yahoo, iCloud and others, such as "other account POP IMAP". I am not well versed in these TB matters. Can I access exported emails? If so, how? Are my exported emails still accessible as emails? Should I have alerted the technician about this before he transferred my info to my new PC? Many thanks in advance for all help! Best, Stefan Andersson

Chosen solution

I presume you have installed Thunderbird. You should, at minimum, be able to open in File Explorer by a rightclick and 'open with' and selecting thunderbird. You could also enter 'default' in windows search bar and in the default app, assign thunderbird for .eml files. Then you could click them directly and have them open.

Read this answer in context 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
more options

Chosen Solution

I presume you have installed Thunderbird. You should, at minimum, be able to open in File Explorer by a rightclick and 'open with' and selecting thunderbird. You could also enter 'default' in windows search bar and in the default app, assign thunderbird for .eml files. Then you could click them directly and have them open.

stefan.andersson14
stefan.andersson14 Question owner
more options

Hi David!

Many thanks for your prompt reply!

I went to File Explorer and spot-checked some emails by right-clicking and selecting open with TB.

Worked fine!

Thanks again!

Best, Stefan Andersson