Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My user name

Rob
Rob
more options

My user name is an email address I no longer use. Can I or should I change it. Can I deactivate my account and sign up with a new one?

My user name is an email address I no longer use. Can I or should I change it. Can I deactivate my account and sign up with a new one?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

As long as you still have access to the old address, you can go ahead and change your account over to a new one. I think this is a two to three step process:

(1) Add your new address as "secondary": Add a secondary email address to Mozilla accounts

(2) Switch your secondary address to primary: Change the primary email address on your Mozilla account

(3) [optionally] Delete the old address from the account