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How to Test Account Recovery Key and View 2FA Recovery Codes

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  • Last reply by cor-el

firefox2280
firefox2280
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Hi, I have recently reset my phone and lost all my Google Authenticator codes. This required me to jump through a lot of hoops to get access back to all of my accounts (I'm still in the process for some accounts). On one occasion, I had backup recovery codes, but they weren't working. I noted that some organisations have the ability to view your recovery key and codes, and others don't. Does Firefox have the ability to do this so that users know that if something happens, they will be able to recover? If not, is this something they can implement?

Kind Regards, M.

Hi, I have recently reset my phone and lost all my Google Authenticator codes. This required me to jump through a lot of hoops to get access back to all of my accounts (I'm still in the process for some accounts). On one occasion, I had backup recovery codes, but they weren't working. I noted that some organisations have the ability to view your recovery key and codes, and others don't. Does Firefox have the ability to do this so that users know that if something happens, they will be able to recover? If not, is this something they can implement? Kind Regards, M.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that you only need one of the many recovery codes you are offered to save if you enable 2FA on a website. The recovery key is used for if you forgot the password of the Firefox account. You can consider to backup the otpauth:// link to be able to regenerate the TOTP entry. Mozilla doesn't keep a copy of the otpauth:// link or recovery key/codes and your only option is to create a new account in case of 1FA issues.