We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get threads to work

more options

I might be missing something but I can't seem to get threads to show both sent and received emails, other than by opening a message, clicking More, and selecting Open In Conversation.

As an example, I received a new email and replied to it. In the Inbox list, I see the icon indicating I replied to it but if I open the message, all I see is the original received message, not my reply.

IN my Sent Mail folder, I see my reply above the original email but only because I'm including the text of received messages in replies.

I have rebuilt the Global Index sqlite file which I read is a possible cause of this problem.

Is it not possible to see all the emails in thread except by using the Open In Conversation opetion?

I might be missing something but I can't seem to get threads to show both sent and received emails, other than by opening a message, clicking More, and selecting Open In Conversation. As an example, I received a new email and replied to it. In the Inbox list, I see the icon indicating I replied to it but if I open the message, all I see is the original received message, not my reply. IN my Sent Mail folder, I see my reply above the original email but only because I'm including the text of received messages in replies. I have rebuilt the Global Index sqlite file which I read is a possible cause of this problem. Is it not possible to see all the emails in thread except by using the Open In Conversation opetion?

Chosen solution

Thanks, I will give that a try.

Read this answer in context 👍 0

All Replies (2)

more options

The Conversations add-on shows the received and sent messages in the Message Pane.

https://addons.thunderbird.net/en-US/thunderbird/addon/gmail-conversation-view/

more options

Chosen Solution

Thanks, I will give that a try.