This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't get threads to work

pete.haworth40
pete.haworth40
more options

I might be missing something but I can't seem to get threads to show both sent and received emails, other than by opening a message, clicking More, and selecting Open In Conversation.

As an example, I received a new email and replied to it. In the Inbox list, I see the icon indicating I replied to it but if I open the message, all I see is the original received message, not my reply.

IN my Sent Mail folder, I see my reply above the original email but only because I'm including the text of received messages in replies.

I have rebuilt the Global Index sqlite file which I read is a possible cause of this problem.

Is it not possible to see all the emails in thread except by using the Open In Conversation opetion?

I might be missing something but I can't seem to get threads to show both sent and received emails, other than by opening a message, clicking More, and selecting Open In Conversation. As an example, I received a new email and replied to it. In the Inbox list, I see the icon indicating I replied to it but if I open the message, all I see is the original received message, not my reply. IN my Sent Mail folder, I see my reply above the original email but only because I'm including the text of received messages in replies. I have rebuilt the Global Index sqlite file which I read is a possible cause of this problem. Is it not possible to see all the emails in thread except by using the Open In Conversation opetion?

Chosen solution

Thanks, I will give that a try.

Read this answer in context 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The Conversations add-on shows the received and sent messages in the Message Pane.

https://addons.thunderbird.net/en-US/thunderbird/addon/gmail-conversation-view/

pete.haworth40
pete.haworth40 Question owner
more options

Chosen Solution

Thanks, I will give that a try.