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Thunderbird hangs with "checking mail server capabilities". Does send emails but says copy not made

bobwilliams1
bobwilliams1
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Thunderbird hangs with "checking mail server capabilities" Does send emails but says copy not made due to. m Cannot receive any emails.. Used Thunderbird for years with no problems. Cannot find any solutions in forum that helps. Would be so grateful for help - my life is being ruined! The box below says email me when someone answers but i cant get E-mails??

Thunderbird hangs with "checking mail server capabilities" Does send emails but says copy not made due to. m Cannot receive any emails.. Used Thunderbird for years with no problems. Cannot find any solutions in forum that helps. Would be so grateful for help - my life is being ruined! The box below says email me when someone answers but i cant get E-mails??

Modified by Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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"Unable to save copy" could be a Thunderbird bug.

Or it could be antivirus such as https://support.mozilla.org/en-US/questions/1300380. Do you still have your antivirus software set to exclude the Thunderbird directory?

bobwilliams1
bobwilliams1 Question owner
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I really appreciate Wayne taking the time and effort to try and help. It suddenly started working a few days ago. No idea what it was all about but will check further. Just wanted to lodge my thanks.