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Missing crritical file folder

  • 2 replies
  • 2 have this problem
  • 22 views
  • Last reply by ricklin

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While attempting to access a file folder with 977 email messages the file completely disappeared. Rebooted TB but it did not return. Using MS ver. 7 pro. Deleted over 5K emails from various file folders. This has happened several times before but two files returned and two files cannot be found. How do I find these files especially the critical 977 email messages. Thanks, Rick Arlen

While attempting to access a file folder with 977 email messages the file completely disappeared. Rebooted TB but it did not return. Using MS ver. 7 pro. Deleted over 5K emails from various file folders. This has happened several times before but two files returned and two files cannot be found. How do I find these files especially the critical 977 email messages. Thanks, Rick Arlen

All Replies (2)

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Are you talking about a folder in a Pop or IMAP mail account or is it in the 'Local Folders' mail account?

What is the name of the missing folder ?

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Sorry I didn't answer sooner: The folder name is vienna property management. The file folder has returned?? Don't know how or why. However a medical file has now disappeared and it was here yesterday. These are POP files; not local folder files.