Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Confirm before deleting email from inbox

  • 4 replies
  • 0 have this problem
  • 6 views
  • Last reply by sheila23

more options

Thunderbird 102.11 - I accidentally hit "Don't ask again" when confirming to delete an email from my inbox. Now it doesn't ask and immediately moves it to the trash. How can I get Thunderbird to ask before deleting? I've seen references to mailnews.emptyTrash.dontAskAgain and mail.warn_on_delete_from_trash which isn't the problem because it asks before deleting trash but NOT from my inbox anymore.

I downloaded an add-on but didn't install it due to the warning about how it is old tech and can access everything because it doesn't ask for permissions... sounded scarey :)

This confirmation used to work until an hour ago when my fingers slipped while deleting a message (probably hit delete and backspace).

HELP, please. Thanks in advance

Thunderbird 102.11 - I accidentally hit "Don't ask again" when confirming to delete an email from my inbox. Now it doesn't ask and immediately moves it to the trash. How can I get Thunderbird to ask before deleting? I've seen references to mailnews.emptyTrash.dontAskAgain and mail.warn_on_delete_from_trash which isn't the problem because it asks before deleting trash but NOT from my inbox anymore. I downloaded an add-on but didn't install it due to the warning about how it is old tech and can access everything because it doesn't ask for permissions... sounded scarey :) This confirmation used to work until an hour ago when my fingers slipped while deleting a message (probably hit delete and backspace). HELP, please. Thanks in advance

All Replies (4)

more options

Thanks for your reply but I have already looked at that thread. It is referring receiving a confirmation message when you want to empty the trash. That still works for me. My problem is when deleting an email from the inbox, for example.

I used to receive a confirmation message before deleting any email from my inbox or other folder. But my hand slipped while deleting and I pressed the backspace which checked the "Don't ask again" box. OOops!

Any other suggestions?

more options

To restore the confirmation on Shift+Delete:

https://support.mozilla.org/en-US/questions/1104639

Settings/General/Config. editor

To add confirmation for Delete:

https://addons.thunderbird.net/en-us/thunderbird/addon/confirmbeforedelete/

more options

Thanks everyone.