This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google search website not loading after Firefox was in background for a while

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by Paul

possimpible
possimpible
more options

Hello,

I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything.

The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd.

I'll try and reproduce it and attach screenshots later.

Hello, I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything. The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd. I'll try and reproduce it and attach screenshots later.

All Replies (2)

possimpible
possimpible Question owner
more options

Hm it can happen to certain pages other than Google it turns out. I just had it happen with this URL: https://www.madfientist.com/discretionary-withdrawal-strategy/?ck_subscriber_id=1940225494&utm_source=convertkit&utm_medium=email&utm_campaign=The+Problem+with+the+4%25+Rule+%28and+Why+You+Could+Retire+Even+Sooner%29%20-%2010861788

The easiest way for me to reproduce this is to load this webpage, then close the app on iOS, then reopen the app and now the page is blank and doesn't load. It happens consistently that way.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This does appear to be an issue that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://github.com/mozilla-mobile/firefox-ios/issues/14678