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Issue with embedded hyperlinks in a 'secure' website.

  • 1 reply
  • 0 have this problem
  • 8 views
  • Last reply by Terry

user329652431765689615688475115348238881492
user329652431765689615688475115348238881492
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I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website.

I can't share the website with you because it's behind the login details of my pension provider, sorry, but essentially the problem is with the hyperlinks to my monthly pension slips. When I click them, nothing happens, that I'm aware of, at least.

If I login to the same website using Safari (it's the only other browser installed), clicking on the link opens a preview of the PDF document on the open webpage (it doesn't open a new tab or window), but it's this that doesn't seem to be working in Firefox. However, if I click on the link and then the Download PDF link, the correct document downloads as expected, just no preview.

Is there a Firefox setting that could help with this, or is it more a compatibility issue in the website's design?

Thank you.

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website. I can't share the website with you because it's behind the login details of my pension provider, sorry, but essentially the problem is with the hyperlinks to my monthly pension slips. When I click them, nothing happens, that I'm aware of, at least. If I login to the same website using Safari (it's the only other browser installed), clicking on the link opens a preview of the PDF document on the open webpage (it doesn't open a new tab or window), but it's this that doesn't seem to be working in Firefox. However, if I click on the link and then the Download PDF link, the correct document downloads as expected, just no preview. Is there a Firefox setting that could help with this, or is it more a compatibility issue in the website's design? Thank you.

All Replies (1)

Terry
Terry
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Do you have a content blocker extension? If so, you may have to disable it for that site.