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GoDaddy email address no longer working in firefox

  • 3 replies
  • 1 has this problem
  • 49 views
  • Last reply by Wayne Mery

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Dear Mozilla,

I have been a long term user/donator. Over the last few days my GoDaddy account which is linked to office 365 in some way has stopped working. I recieved this email not long before the address became inactive.

There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after 06/19/2023. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail — don't worry, none of your emails will be lost.

In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. This also applies to other users who are set up within your account using POP/IMAP settings.

It appears I need to change the settings to "exchange"? Could you please advise me how to do this?

Thanks in advance, James

Dear Mozilla, I have been a long term user/donator. Over the last few days my GoDaddy account which is linked to office 365 in some way has stopped working. I recieved this email not long before the address became inactive. ''There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after 06/19/2023. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail — don't worry, none of your emails will be lost. In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. This also applies to other users who are set up within your account using POP/IMAP settings.'' It appears I need to change the settings to "exchange"? Could you please advise me how to do this? Thanks in advance, James

All Replies (3)

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To use Exchange, you need to either install one of two addons (OWL or EXQUILLA) or use the freeware, DAVMAIL. These options have proved successful for many users.

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Thank you David. I have just gone to install the OWL addon but it wants full unrestricted access to my computer.. Not sure I feel comfortable with that. I found this about it.

"Have full, unrestricted access to Thunderbird, and your computer:

The extension is using an older technology and has full access to Thunderbird’s internal APIs and does not need to request individual permissions. Up to Thunderbird 68 almost every add-on had this unrestricted access without specifically asking for it. Add-ons request this permission, as long as the new permission based API system does not yet offer the functionality they need.

Extensions requesting this permission might:

   Change every aspect of Thunderbird’s user interface
   Read and modify all your data (messages, contacts, calendars, web content and passwords)
   Read, modify and execute any file on your computer"


Read, modify and excute any file on my computer? Is this addon trust worthy enough to give it that kind of permission?

Thanks, James

Modified by semajtres

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semajtres said

Thank you David. I have just gone to install the OWL addon but it wants full unrestricted access to my computer.. Not sure I feel comfortable with that. I found this about it. "Have full, unrestricted access to Thunderbird, and your computer: The extension is using an older technology and has full access to Thunderbird’s internal APIs and does not need to request individual permissions. Up to Thunderbird 68 almost every add-on had this unrestricted access without specifically asking for it. Add-ons request this permission, as long as the new permission based API system does not yet offer the functionality they need. Extensions requesting this permission might: Change every aspect of Thunderbird’s user interface Read and modify all your data (messages, contacts, calendars, web content and passwords) Read, modify and execute any file on your computer" Read, modify and excute any file on my computer? Is this addon trust worthy enough to give it that kind of permission? Thanks, James

The add-on author is a trustworthy, well respected person with a couple decades of time in the Thunderbird community.

The text/warning you are seeing is boiler plate legalese. It doesn't actually mean that every add-on will do those things in an inappropriate way.