This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox hangs when I open Facebook messenger in a new tab. It's fine in other browsers.

  • 1 reply
  • 0 have this problem
  • 13 views
  • Last reply by Terry

scdobney
scdobney
more options

Firefox hangs when I open Facebook messenger in a new tab. It's fine in other browsers. I am using the latest version of Firefox on Windows 10.

Firefox hangs when I open Facebook messenger in a new tab. It's fine in other browsers. I am using the latest version of Firefox on Windows 10.

All Replies (1)

Terry
Terry
more options

No such problem here. Try deleting cookies (you'll have to log in again) and, if that doesn't work, try troubleshooting. There is also the option to 'forget' the site by right-clicking it in history and selecting Forget about this site.

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons