We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Email via Spectrum

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by techguy150

more options

Have used Thunderbird email for years to get our Spectrum email. Suddenly, now no emails are being /received downloaded through Thunderbird. Afraid to uninstall Thunderbird for risk of losing all email. Help please?

Have used Thunderbird email for years to get our Spectrum email. Suddenly, now no emails are being /received downloaded through Thunderbird. Afraid to uninstall Thunderbird for risk of losing all email. Help please?

All Replies (2)

more options

Thunderbird is only email downloader if they changed their POP3/IMAP settings then it will not work and you need to contact your ISP to get the correct settings to get it working.

more options

To set up Thunderbird email with Spectrum, you can follow these steps:

Download and Install Thunderbird: Visit the official Thunderbird website and download the Thunderbird email client for your operating system. Once downloaded, run the installer and follow the on-screen instructions to install Thunderbird on your computer.

Launch Thunderbird: After installation, open Thunderbird. The initial setup wizard will appear.

Create a New Email Account: In the Thunderbird setup wizard, select "Email" and click on the "Skip this and use my existing email" button.

Enter Your Name and Spectrum Email Address: In the Identity section, enter your name as you want it to appear in outgoing emails. Then, enter your full Spectrum email address (e.g., example@spectrum.net) and click on the "Continue" button.