This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Viewing message body as plain text problem

  • 7 replies
  • 1 has this problem
  • 33 views
  • Last reply by david

more options

In Thunderbird (102.11.0 (64-bit)) I have opted to view message body as plain text, but the e-mail body in the e-mail viewer and the e-mail body in the source doesn't match. Instead, Thunderbird is modifying the e-mail body.

Please see the screenshot comparing the message body as plain text and the e-mail body in the source.

How can I make Thunderbird truly show the message body as plain text?

In Thunderbird (102.11.0 (64-bit)) I have opted to view message body as plain text, but the e-mail body in the e-mail viewer and the e-mail body in the source doesn't match. Instead, Thunderbird is modifying the e-mail body. Please see the screenshot comparing the message body as plain text and the e-mail body in the source. How can I make Thunderbird truly show the message body as plain text?
Attached screenshots

All Replies (7)

more options

The message is being displayed as plain text, as desired. The source view shows that the actual message is in HTML and TB is showing it as you requested, so what is the problem?

more options

Thunderbird is modifying the e-mail body when it displays it. I want Thunderbird to stop modifying it and show the e-mail body how it really is.

Modified by kolusion1

more options

How is it being modified, other than showing as plain text?

more options

In the screenshot, compare the e-mail body in the e-mail viewer and the e-mail body in the e-mail source. They are different.

more options

Be specific. Describe a sentence that is different.

more options

If you cannot see the difference then you cannot help. Thanks anyway.

more options

It appears you cannot explain the difference.