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Printing Issue with latest update

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After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance

Chosen solution

There is an (untested by me since I can't reproduce the problem) workaround:

  1. On Linux and Windows, hit the alt key to display the menu (not needed on Mac)
  2. View > Message Body As > Simple HTML
  3. Print the email
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All Replies (2)

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Belated thanks for reporting! This looks like: bug 1843628: Printing issues with HTML E-Mail (only email headers and big whitespace on first page) which the team is looking into.

Cheers! ...Roland

Modified by Roland Tanglao

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Chosen Solution

There is an (untested by me since I can't reproduce the problem) workaround:

  1. On Linux and Windows, hit the alt key to display the menu (not needed on Mac)
  2. View > Message Body As > Simple HTML
  3. Print the email