This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

VPN Not Launching

  • 1 reply
  • 0 have this problem
  • 14 views
  • Last reply by Paul

wunderdog6
wunderdog6
more options

Trying to launch VPN but get a "background service error" message. Tells me to update, but stays stuck on the same screen.

How do I resolve?

Trying to launch VPN but get a "background service error" message. Tells me to update, but stays stuck on the same screen. How do I resolve?

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question: