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Email Search failure

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  • Last reply by david

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Email searches constantly produce the following message: "No messages match your search "

Can't search by name, subject or words contained in messages. Only produces results for email address searches and then that isn't always consistent.

In the screenshot below, an email came in from a client ("Henderson M***"). If I don't know the email address (which most times I don't), I can only search by name. I used to be able to do this. But when I typed in the client's first name, not only did Thunderbird not produce any result options, when I hit enter, this is the result that I always get. (attached)

This has been an issue for a while now. Any plans to fix?

Email searches constantly produce the following message: "No messages match your search " Can't search by name, subject or words contained in messages. Only produces results for email address searches and then that isn't always consistent. In the screenshot below, an email came in from a client ("Henderson M***"). If I don't know the email address (which most times I don't), I can only search by name. I used to be able to do this. But when I typed in the client's first name, not only did Thunderbird not produce any result options, when I hit enter, this is the result that I always get. (attached) This has been an issue for a while now. Any plans to fix?
Attached screenshots

All Replies (1)

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Is this a search or a filter? Maybe if you show the pane of the actual search or filter, someone may have suggestions. Thank you.