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missing log in and passwords after update

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  • Last reply by Paul

office458
office458
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I have sync turned on for all options but everytime Firefox updates I lose all passwords and log-ins from my main Windows desktop PC, the Bookmarks are all still in place.

Log in and password infois still available on my iphone and macbook air..

How do I restore them and prevent it happening again?

I have sync turned on for all options but everytime Firefox updates I lose all passwords and log-ins from my main Windows desktop PC, the Bookmarks are all still in place. Log in and password infois still available on my iphone and macbook air.. How do I restore them and prevent it happening again?

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Paul
Paul
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Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#