Hi The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question: * [https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form Mozilla VPN] * [https://support.mozilla.org/en-US/questions/new/relay/form Firefox Relay] * [https://support.mozilla.org/en-US/questions/new/mdn-plus/form MDN Plus]

I don't know what the actual product is, I just know of a yearly subscription for something that I don't even use.

If you ho through to the support team for one of those products, they will be able to look into this further for you.