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Excell online issue

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  • Last reply by t.r.ernst

OAX
OAX
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Hi, when I use excel online on firefox after some time (sometimes few hours, sometimes few minutes) excel tab gets blurry and when I click on certain cell in the sheet, it highlights cell that is two/three rows up, so I'm unable to work. Everything gets back to normal when I clear all browser data and cookies and relaunch it. This does not happen in other browsers, but I love firefox and I have configured here a few useful extensions so I want to stick to it. Any Ideas how to fix it?

Hi, when I use excel online on firefox after some time (sometimes few hours, sometimes few minutes) excel tab gets blurry and when I click on certain cell in the sheet, it highlights cell that is two/three rows up, so I'm unable to work. Everything gets back to normal when I clear all browser data and cookies and relaunch it. This does not happen in other browsers, but I love firefox and I have configured here a few useful extensions so I want to stick to it. Any Ideas how to fix it?

All Replies (1)

t.r.ernst
t.r.ernst
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Can you try and see if the issue still happens in Troubleshoot Mode to ensure that the problem isn't something to do with your configuration of Firefox?

If it does still happen in Troubleshoot Mode, there may be a compatibility issue with Firefox and Excel Online. You should report it at this website to see if it can be resolved. It would be helpful if you could take a screenshot or video of the issue as well to demonstrate.