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Download Window Closes Immediately and Some Buttons Don't Work - Need Help

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by zeroknight

damianczap
damianczap
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Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them. 

   Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads.

   Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already: 

   Checked for Firefox and Ubuntu updates
   Ran Firefox in Troubleshoot Mode
   No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

Hello, Firefox friends! I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them. Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads. Button Issues: Some buttons within Firefox just don't seem to work. I've tried a few things already: Checked for Firefox and Ubuntu updates Ran Firefox in Troubleshoot Mode No antivirus because I'm on Ubuntu If anyone has faced similar issues or knows how to fix this, please help! Thank you so much!

Chosen solution

If the download is meant to show the file picker and you are using snap/flatpak package, it needs a portal installed to do that: 

 sudo apt install xdg-desktop-portal-gtk
Read this answer in context 👍 1

All Replies (2)

damianczap
damianczap Question owner
more options

Here's a properly formatted version (for easier read).

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them.

1. Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads. 2. Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already:

1. Checked for Firefox and Ubuntu updates 2. Ran Firefox in Troubleshoot Mode 3. No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

zeroknight
zeroknight
more options

Chosen Solution

If the download is meant to show the file picker and you are using snap/flatpak package, it needs a portal installed to do that: 

 sudo apt install xdg-desktop-portal-gtk